Furniture Return Policy

LasVegasFurnitureOnline.com is so confident in the products we sell that if you are not satisfied with your purchase, call us within 7 days of your delivery and we will arrange for a return or exchange.   A minimum 20% re-stocking fee will apply on all returned orders.  Customers are also responsible for the delivery/freight cost both to them and back to us in Las Vegas, NV. If your item is returned without the owners manual, directions, warranty cards, etc. a 25%-35% re-stocking fee will apply.

Customers that have purchased a mattress from us and are unhappy with the comfort can exchange it for another mattress of equal or greater value but the customer must use it for 30 days first to let their body adjust to it.  After 30 days, but no more than 60 days customers can contact us for an exchange but they are responsible for a pick-up/re-delivery fee/handling fee of $120.  Mattresses with any damage, stains, wear & tear will not be accepted for exchange.

Damage Upon Delivery

LasVegasFurnitureOnline.com understands that any product can get damaged in transit. If your product arrives damaged, make a note on the drivers paperwork of the exact damage. Then call our customer service department @ (702) 388-7774 and let them know of the damage. Furniture is susceptible to minor damage (scratches, small nicks, etc.) during transit. If your damage is deemed a minor repair that can easily be touched up, this will be performed at your home by a furniture repair expert at no additional charge.  Items that cannot be repaired to look as new will be replaced at no charge.

Cancellation Policy